Frequently Asked Questions
Everything you need to know about our minimalist jewelry and accessory collections.
How long will it take for my order to arrive?
Standard shipping typically takes 3-5 business days within the UK, while international orders can take between 7-14 business days depending on the destination and customs processing.
What materials do you use in your jewelry?
We focus on high-quality, lasting materials including 925 sterling silver, 14k gold plating, and stainless steel bases to ensure durability and a premium finish for sensitive skin.
Can I return or exchange an item if it's not right for me?
Yes, we offer a 30-day return policy for most items in their original packaging. Please note that for hygiene reasons, earrings cannot be returned unless they are faulty.
How should I care for my Lines and Current pieces?
To maintain their shine, avoid contact with perfumes, lotions, and water. Store your jewelry in a cool, dry place, preferably in the original pouch provided.
Do you offer international shipping?
Absolutely. We ship worldwide from our studio. Shipping costs and delivery estimates are calculated at checkout based on your specific location.
Are your packaging materials eco-friendly?
Sustainability is core to our values. We use recyclable cardboard boxes and minimal plastic to ensure your order arrives safely while respecting the planet.